911 Call Mistakenly Gets Sent to Voicemail

When a homeowner on Gwain Road in Port Richey, Florida, desperate for help from the police during a home invasion in the middle of the night, gets put through to voicemail, he takes action against four criminals who invaded his home in the middle of the night. The invaders were looking for drugs and money.

The Port Richey resident, whose name has not been released, said that four suspects broke into his home in the middle of the night last week, Fox 13 reports.

“I woke up to them beating me,” he told WTSP.

Four criminals broke into the home firing weapons and brutally beating everyone inside; including the homeowner’s stepmother. They pointed a gun at the child inside the home, and said they would shoot him if they didn’t get what they wanted.

According to the Huff Post, the homeowner was able to call 911, but when he did, he was mistakenly sent to voicemail, leaving the homeowner to handle the situation the best way he could, which was to grab for his personal firearm and begin shooting.

The mistake happened due to the operator trying to send the homeowner’s call from the fire reporting call reporting system, to the police reporting system. The recording told the man to leave a message, then proceeded to record the events as they unfolded in the home.

As the system recorded the events, you can hear bloodcurdling screams from the family. The homeowner tries to protect his family and grabs his personal firearm. He then pulls the trigger and shoots one of the home invaders in the back. The intruder was later arrested, along with two other of the 4 suspects.

The three men arrested in the invasion are; Steven Reverdes, 33. His brother, Michael Riverdes, 31, was also apprehended, along with 31-year-old Joseph Rich. Other than the one home invader who the homeowner shot, there were no other injuries.

The operator was responsible for sending the call to voicemail. She said she tried to transfer the call from the 911 fire incident system, to the police. This incident is being thoroughly investigated and addressed, and they will take measures to make sure it doesn’t happen again.

Authorities say that the suspects involved have a long criminal history. (Photo credit: WTSP)

Authorities say that the suspects involved have a long criminal history. (Photo credit: WTSP)

According to reports, three of the suspects are now in custody and have been identified as Joseph Rich, Michael Reverdes and Steven Reverdes, who was shot in the back by the homeowner and still at the scene when officers arrived. The fourth suspect remains at large and authorities did not say whether his identity is known.

Pasco Sheriff Chris Nocco added, “These are street thugs. Sixteen hundred bucks, that’s a good day. Anything to get them through the next high.” He also ensured area residents that the act was not random.

“I’m at a loss for words, had to protect my family,” said the homeowner, who acted in self-defense and is not expected to face any charges.

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